Data Processing by Priverion

Version: 26.10.2023

As a B2B software provider we are subject to the Swiss Data Protection Act (DSG) which allows processing without legal basis as long as there is no violation of personal rights under Swiss law. Our goods and services are not intended for private individuals and are only offered to legal entities. Unless otherwise stated, the provision of your personal data is not required by law or contract. You are not obliged to provide the data. The exact extent to which your data is processed may vary depending on the services used, i.e. not all processing or rights listed in this notice may apply.

Sale only to legal entities. No sale to consumers as defined in 93/13/EEC.

Responsible Entity

The entity responsible for processing on this website is

Priverion GmbH

Postal address:
Europaallee 41
8004 Zurich
Switzerland

Contact:
E-mail: hello@priverion.com

Represented by:
Dr. Dominic N. Staiger
Philip A. Staiger
Oliver Stutz

Registered at
Commercial Register Office of the Canton of Zurich
Company number: CHE-211.830.805

General

Categories of data subjects

Depending on the service requested, individual persons can be partially or completely covered by the scope of the processing activity of this data protection notice. The groups of persons concerned include

  • Visitors to our websites
  • Applicants
  • Corporate customers and their employees
  • Potential corporate customers and their employees

hereinafter referred to collectively as “users”.

Purpose of the processing

The purposes of processing of personal data include:

  • Provision of the online offer, its functions and contents and our services
  • Responding to contact requests and communication with visitors
  • Security measures
  • Ad measurement, marketing and sales
  • Fulfillment of a contract

Basis for the processing

The basis for the processing of personal data in Switzerland is Art. 4 ff, Article 12 and Article 13 of the DSG. The processing of personal data is always carried out within the scope of our interests in the execution of our business processes and the targeted information of potential customers. This also includes the regular use of cookies which enable the user to display content of interest to them. Furthermore, we process the information provided by the user on the basis of our interests for the purpose of spam detection.

Consent is obtained for the sending of newsletters, among other things. When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user’s details are processed, for example, to process the contact request and to handle it. In rare cases we process personal data to fulfil our legal obligations.

Duration of data storage

The personal data of the person concerned shall be deleted or blocked as soon as the purpose of storage ceases to apply or storage is no longer necessary. Personal data is also stored for the time during which claims can be made against our company.

Furthermore, a storage can take place if regulations, laws or other rules require longer storage. Corresponding obligations to provide evidence and to retain data result from the Swiss Code of Obligations, among other things. The storage periods thereafter are generally ten years. The storage of personal usage data and cookies including IP addresses is limited to the period of time necessary for the fulfillment of the purpose.

Transfers to other countries

In most cases, your personal data will only be processed within Switzerland and the EU. If, however, in the case of individual cases, data is processed outside the EU, it will be transferred in accordance with the legal requirements of Art. 6 DSG. In other words, processing takes place, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to that of the EU or Switzerland or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).

Countries in which we may transfer data include

  • Switzerland (Webserver, Fileserver, Accounting, Newsletter)
  • Germany (Online Booking, Chat widget)
  • Globally (Swiss based Content Delivery Network)
  • Ireland (ADs & Conversion Tracking, Support Widget)

This does not include the production clusters, as these are selected by the customer individually.

Data Processing on our Website

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user’s device. The cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our website more user-friendly, effective and safer. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.

The processing is based on our legitimate interest in the above-mentioned purposes. The data collected from you in this way will be pseudonymised by technical precautions. It is therefore not possible to assign the data directly to your person. The data will not be stored together with other personal data of yours.

The Cookie Directive (European Directive 2009/136/EC) is not applicable. Art. 45c lit. b of the Telecommunications Act shall apply.

You have the right to object to the processing of personal data concerning you. Cookies are stored on your computer. Therefore you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.

The following links will give you information on how to manage (and deactivate) cookies in the most important browsers:

Server log files

Every time you access our website, usage data is transmitted by your Internet browser and stored in log files (server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider as well as IP addresses. This data is processed for our legitimate interests and is used exclusively to ensure the trouble-free operation of our website and to improve our services.

Collection and processing when using the contact form

When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact and initiating a contractual relationship. The processing is done in the interest of efficient communication. We use your e-mail address to process your enquiry or for the subsequent handling of contractual services.

KeyCDN for the purpose of increasing loading speed and security of our webpage

We use a CDN from proinity LLC (KeyCDN), Reichenauweg 1, 8272 Ermatingen, Switzerland on this website to make our website faster. KeyCDN provides a content delivery network. These services are located between the user and our hosting provider. We will try to explain in more detail below what all this means.

A content delivery network (CDN), as provided by KeyCDN, is nothing more than a network of servers connected via the Internet. KeyCDN has distributed such servers all over the world to bring websites to your screen faster. Simply put, KeyCDN makes copies of our website and places them on their own servers. When you visit our website now, a load balancing system ensures that most of our website is delivered by the server that can display our website to you the fastest. A CDN significantly shortens the data transfer route to your browser. Thus, the content of our website is delivered to you by KeyCDN not only from our hosting server, but from servers from all over the world. The use of KeyCDN is particularly helpful for users from abroad, since here the page can be delivered from a server nearby.

Self-hosted Matomo for the purpose to optimize our website content and marketing activities

We use Matomo on our website. No personal information about you will be stored. Your IP will be transmitted when you visit, but will be anonymized by striping 2 bytes from the end of the IP. In addition, no cookies or other information is stored on your device. Matomo runs on our web server in Switzerland. We have signed a data processing agreement with our hosting provider.

We use Demodesk for scheduling meetings

We use the scheduling tool from Demodesk GmbH, Franz-Joseph Straße 9, 80801, Munich, Bavaria, Germany. We use Demodesk Scheduling to enable prospects and existing customers to book appointments for product demos or welcome talks automatically. Demodesk uses cookies for this purpose.

As a result, the following personal data is processed by Demodesk:

  • Desired date
  • Salutation
  • Surname
  • E-mail address
  • Phone number
  • Company data (esp. company name, website, address, country, industry, number of employees)
  • IP address
  • Session-related data (esp. session URL, web application URL, screen resolution, name of each session
  • Login timestamp
  • Communication data (especially logs of the use of the software and sales changes to data)
  • Contract billing and payment data

Further information on the processing of the data by Demodesk Scheduling is available here: https://demodesk.com/legal/privacy-policy

Google ADs & Conversion Tracking

This website uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited (registered number: 368047) with its registered office located at 1st and 2nd Floor, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. The cookies cannot be tracked through Google Ads advertisers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

You can find more information about Google Ads and Google Conversion Tracking in Google’s privacy notice: https://www.google.de/policies/privacy/. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Linkedin Insights

We use the conversion tracking tool LinkedIn Insight Tag on our website. The service provider is LinkedIn Ireland Unlimited (Wilton Place, Dublin 2, Ireland) for data protection-relevant aspects in the European Economic Area (EEA), the EU and Switzerland. LinkedIn undertakes to comply with European data protection standards when processing your relevant data, even if the data is stored, processed and managed in the USA. You can find the resolution and the corresponding standard contractual clauses here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de You can find more information about the standard contractual clauses at LinkedIn at https://de.linkedin.com/legal/l/dpa or https://www.linkedin.com/legal/l/eu-sccs To learn more about the LinkedIn Insight tag, see https://www.linkedin.com/help/linkedin/answer/a427660. You can find out more about the data processed through the use of the LinkedIn Insight tag in the data protection declaration at https://de.linkedin.com/legal/privacy-policy.

Bing Ads

The website uses the remarketing function “Bing Ads” from Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. (“Microsoft Advertising”). Microsoft Bing Ads stores a cookie on your computer if you came to our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone clicked on an ad, was redirected to our website and reached a predetermined landing page (conversion page). We only find out the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user’s identity is shared. If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the necessary setting of a cookie – for example by using a browser setting that generally deactivates the automatic setting of cookies. You can also prevent Microsoft from collecting the data generated by the cookie and relating to your use of the website and from processing this data by using the following link: http://choice.microsoft.com/de-DE/ opt-out explain your objection. Further information about data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website at https://privacy.microsoft.com/de-de/privacystatement

Other data processing

Collection, processing and use of personal data for orders

When you place an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data marked as mandatory in the fields is necessary for the conclusion of the contract. Failure to provide this information means that no contract can be concluded.

Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners who we need to process the contractual relationship or service providers we use for processing orders. In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories:

  • Payment service provider
  • Service provider for order processing
  • Webhoster, IT service provider
  • Marketing service provider

In all cases we strictly observe the legal requirements. Appropriate contract processing agreements have been concluded with the contract processors in order to guarantee data protection.

Microsoft Teams for the purpose of Video Communications

We would like to inform you below about the processing of personal data in connection with the use of “Microsoft Teams”.

We use the “Microsoft Teams” tool to hold conference calls, online meetings, video conferences and / or webinars (hereinafter: “Online Meetings”). “Microsoft Teams” is a service from Microsoft Corporation.

Note: If you access the “Microsoft Teams” website, the provider of “Microsoft Teams” is responsible for data processing. Accessing the website is only required to use “Microsoft Teams” to download the software for using “Microsoft Teams”.

If you do not want to or cannot use the “Microsoft Teams” app, you can also use “Microsoft Teams” via your browser. The service is then also provided via the “Microsoft Teams” website. When using “Microsoft Teams”, different types of data are processed. The scope of the data also depends on the details of the data you provide before or when participating in an “online meeting”.

The following personal data are processed:

User information: z. B. Display name (“Display name”), possibly e-mail address, profile picture (optional), preferred language, Meeting metadata: e.g. B. Date, time, meeting ID, phone numbers, location, Text, audio and video data: You may have the option of using the chat function in an “online meeting”. In this respect, the text entries you make are processed in order to display them in the “online meeting”. In order to enable the display of video and the playback of audio, the data from the microphone of your terminal device and any video camera on the terminal device are processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the “Microsoft Teams” applications.

We use “Microsoft Teams” to conduct “online meetings”. If we want to record “online meetings”, we will inform you transparently in advance and – if necessary – ask for your consent. The chat content is logged when using Microsoft Teams. We store the chat content for a period of one month. If it is necessary for the purpose of logging the results of an online meeting, we will log the chat content. However, this will usually not be the case.

Personal data that are processed in connection with participation in “online meetings” are generally not passed on to third parties unless they are intended to be passed on. Please note that content from “online meetings” as well as from personal meetings is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on.

Other recipients: The provider of “Microsoft Teams” necessarily receives knowledge of the above data, insofar as this is provided for in our order processing contract with “Microsoft Teams”. Data processing outside of Switzerland does not take place, as we have limited our storage location to data centers in Switzerland. However, we cannot rule out that the routing of data takes place via internet servers that are located outside of Switzerland. This can be the case in particular if participants in an “online meeting” are in a third country. However, the data is encrypted during transport over the Internet and is thus protected against unauthorized access by third parties.

Your rights under the DSG

Any person can request information from the responsible entity, whether personal data about them is being processed. You can send your request to the above-mentioned contact information.

The data subject receives the information that is necessary to enable them to assert their rights under this law and to ensure transparent data processing.

In any case, you will be informed of the following:

  • the identity and contact details of the responsible (see information at the beginning of this notice)
  • the processed personal data as such
  • the processing purpose (see purpose of processing section above)
  • the retention period of the personal data or, if this is not possible, the criteria for determining this period;
  • the available information about the origin of the personal data, insofar as they were not obtained from the person concerned
  • if applicable, the existence of an automated individual decision and the logic on which the decision is based
  • if applicable, the recipients or the categories of recipients to whom personal data are disclosed (see section Transfers to other countries)

Data Protection Notice for Applicants

The data protection notice for applicants additionally applies to applicants for positions within the Priverion Group

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